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04-29-2024 07:06 AM
Did Strategic Portfolio Management replace Service Portfolio Management or are they two separate applications?
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Service Portfolio Management
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04-29-2024 07:38 AM
Hi @Mitzi Tuttle ,
SPM or Strategic Portfolio Management and Service Portfolio Management are 2 different Products.
Service Portfolio Management- https://www.servicenow.com/community/architect-blog/unleashing-the-power-of-service-portfolio-manage...
Strategic portfolio management
Everything that an organization does may be a part of the strategic portfolio. This includes change initiatives aimed at improving how the business interacts with customers, promotes products or services, improves employee productivity and more.
Together, these components of the strategic portfolio help inform important business decisions about which actions should be pursued to positively impact the company and help it reach its goals.
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04-29-2024 07:09 AM
Hi @Mitzi Tuttle ,
SPM or Strategic Portfolio Management replaced ITBM. SPM and ITBM is one of the same.
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04-29-2024 07:38 AM
Hi @Mitzi Tuttle ,
SPM or Strategic Portfolio Management and Service Portfolio Management are 2 different Products.
Service Portfolio Management- https://www.servicenow.com/community/architect-blog/unleashing-the-power-of-service-portfolio-manage...
Strategic portfolio management
Everything that an organization does may be a part of the strategic portfolio. This includes change initiatives aimed at improving how the business interacts with customers, promotes products or services, improves employee productivity and more.
Together, these components of the strategic portfolio help inform important business decisions about which actions should be pursued to positively impact the company and help it reach its goals.