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Resolved! CIS-ITSM Doubts

Roles control which users can perform which actionson a change record. What are actions, which cannotbe performed by anyone, even an administrator?(Choose two.)A. Update Change Type on an existing change recordB. Delete a Change recordC. Delete a Sta...

SumartyaS by Tera Contributor
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Resolved! CIS-ITSM Doubts

On a Change Approval Definition record, what doesthe 'wait for' condition define?A. Whether the change approval is sent to an individualuser or a groupB. The state the change must be in before the approvalnotifications can be sentC. The number or per...

SumartyaS by Tera Contributor
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  • 1 replies
  • 1 helpfuls

Performance indicator time series type

Hello Everyone,         I have one requirement. in the performance analytics indicators suppose if i select date range option is 3 month it shows the 3 months data only. but as of now it shows the 4 months data. like below image. But my client deffin...

Manohararuna_0-1749805395806.png

Virtual agent flow is not behaving as expected.

Hello, I followed this link: https://www.servicenow.com/community/virtual-agent-forum/virtual-agent-ai-search-topic-block/m-p/2963087#M8763 My scenario is after following the steps in this link I was able to change the 'I need more help...' to 'Show ...

Abeer-khan by Tera Guru
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Resolved! Database View help and help with creating where clauses

I need help to track cpu count changes for serversa/ tables can be sys audit or sys history line - which is preferred?b/ tables can be linux or windows tables, or just overall the computer table?c/ I am in a domain separated instance, so I will need ...

On-Call Calendar - Time Zone Alert

Hi all, We are getting this error when opening the on-call calendar:  "You are viewing the calendar in [object Object] time zone. Please change the calendar to the time zone specified in your user profile (US/Eastern) in order to be able to provide c...

Resolved! Understanding Service Offering Relationships

Situation:Reviewing and cleaning up a technical service offering that's being phased out.The company has restructure one team into multiple teams, each with separate service offerings.I'm mapping all application services associated with the original ...

CD4WG by Tera Contributor
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  • 1 replies
  • 1 helpfuls