This step failed because the client error 'onSubmit script error: ReferenceError: g_scratchpad is no

DebasishG
Kilo Contributor

Hi,

When i execute test script of A-2 form of portal through ATF tool in ServiceNow then i got below error message 

"This step failed because the client error 'onSubmit script error: ReferenceError: g_scratchpad is not defined
function () { [native code] }' was detected on the page being tested. See failing Test Logs. To ignore these errors in the next test run, use 'Add all client errors to warning/ignored list' links."

Could you please how to solve this problem.

Please help me. Thank you in advance.

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@DebasishG 

are you getting same error while submitting using manual testing?

did you run the test after adding that error to Ignore list?

Did it run fine then?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader