Tickets I Submitted IS(DYNAMIC)

[cmikepage]

I created a report that showed the tickets that the person viewing the report had created.  It is no longer allowing me to edit it for whatever reason.  I created this about two + years ago.  So I decided that I would just create a new one but am having issues at the CREATED BY portion.  There is not an option for is(dynamic).  Is this something that was an option and is not anymore because I was able to create this report in the past?  Are there any suggestions on how I can create a report now that shows the person who is logged into SNOW the tickets that they submitted themselves?  As IT or Informatics people, sometimes we have to enter tickets ourselves and would like to view the list without going into the service portal.  If it works there, I should be able to reproduce this option.  My DASHBOARD now how a report that does not work and I cannot edit it though I am showing as having edit authority.  I was the creator of the report.

[Abbas_5]

Hello @cmikepage,

Please refer to the below link:
https://www.servicenow.com/community/platform-analytics-articles/scheduling-a-report-for-dynamic-rec...

Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik

[AndersBGS]

Hi @cmikepage ,

Please see this knowledge from ServiceNow on how to create it:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0756025

In short:

1) Click the show/hide filter icon to display the filter if it is not displayed

2) Select the Created by field in the first dropdown

3) In the second dropdown, select: is

4) In the text area, add the following: javascript: gs.getUserName()

5) Apply the filter

An example is shown below:

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders…