To Trigger notification

Nikhitha Gandhi
Tera Contributor

A notification is configured with the following criteria. Items in quotes represent a field or data from the related table.

Trigger: A BIA is in the "Pending approval" state for 30, 60, or 90 days.

Recipient: Users assigned approval tasks for the BIA

Subject: Please approve your BIA

Content:

Your BIA has not been approved. Please approve the BIA within 120 days of approval request or the BIA will be changed to the Status of "Closed Incomplete"

Approval requested on: [Date approval was requested]

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@Nikhitha Gandhi 

so basically you want to send approval reminder email for 30, 60, 90 days

check this link and enhance it

Approval Reminder Using Flow Designer 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Nikhitha Gandhi 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader