To update the tooltips in incident form

[Ginia]

Hi,

I have an incident form in which I need to update the tool tip information. This is not our usual way of adding tooltips in servicenow via hint field. The field has a question mark next to it. I need to understand how these are populated? This is not coming from the hint field via configuring label. I have checked that already. Can someone help me understand from where the values are populated on hovering over the "?" icon?

[MakhanlalM]

@Ginia  it's the user user Preferences once you set the tooltip it i will start showing "show help tips on forms"