check undefined
Hello experts, Is there any way we can check undefined in servicenow using a gs function? I am new to SNOW Scripting.
Forum Posts
How to check the type of attachment user has attached in service portal as variable answer
While requesting the catalog item if user has attached the file. I want to check the type of the attachment and allow only xlsx or pdf file type.@Ankur Bawiskar
Integrated chatGPT with Virtual agent but not getting result
Hello experts, I am trying to do one interesting thing but its not working. First look at the below image: I was trying to achieve something which I saw as a feature in MS Teams. Based on the latest reply an agent provides in chat, I want to populate...
Virtual Agent topic field mapping to create new incident from end user
We are able to map company, caller, urgency, short description, description, impact and urgency.But we are unable to unable to map - Project, application, module, submodule fields, Line of service. Line of service is dependent on company Project is ...
Input Text Component UIB
Is it possible to use the component to fill in some value in the registry specified through @context.props.sys_id or payload.sys_id? Example below, using the component to fill the record I am currently.
Virtual Agent trained by User input in chatbot or from previous incidents in ServiceNow
Hello!When training the Virtual Agent, is there a way to use real-time user input (from the chatbot) to train the VA? Or train the VA using previous incidents in my ServiceNow?
Passing array of values in scratchpad workflow and calling the subflow for each element in array
Hi Experts, Please help me in storing an array of values through workflow scratchpad and passing it to subflow via workflow activity. Here is my codevar catalog_workflow_group; var list =current.variables.access_type.toString(); gs.log('hcv: ' + list...
Interactive Filter is not showing the one of the field in the selection to select
Hi Team, If you see I circled a field called solution which is created on order line item. But while expanding the same in interactive filter , its not showing. Can you tell why?
Scripting in Flow Designer
This code works in Vancouver but not in Utha (Scripting in Flow Designer)// Get the email bodyvar emailBody = fd_data.trigger.inbound_email.body_text;return emailBody;Is there is an alternate for fd_data.trigger.inbound_email.body_text?
Resolved! Service Catalog - Create a Group and add members to the group through workflow
Create a Group and add members(we should able add more than two users) to the group through workflow. I am able to create group but unable to add members to that group. Can anybody help me with script. var gr = new GlideRecord('sys_user_group');gr.in...
How to copy comment from servicenow to JIRA via JIRA spoke integration
Hi Team, I have integrated JIRA and ServiceNow, If I am adding any comment in Servicenow on incident it is not flowing to JIRA , Vise versa is working In the correlation id I am capturing the issue id -Issue is created at JIRA end successfully wa...
Reopen Incident with Incident Standard Ticket Actions
How can I enable all users to reopen incidents in the Employee Center using the Incident Standard Ticket Actions widget ? It currently only works for individual users
How to replace connect chat code to Sidebar code
Hi All, In one business rule there is a code, it will run when Assigned to changes and it will call the connect chat, but now in next UI experience it is deprecated. Below is the code, How to replace this code into Sidebar code. Code:(function execut...
Limit Filter fields in list collector
Hello , Please suggest if there is any way to limit the fields showing up in list collector. Thanks
