UI Action - SOW; remove the %2F in URL.

Pablo Sanz · ‎03-08-2024

Hi All,

I am working on the SOW, I need to redirect the user to a specific Incident in the "Details" tab, when trying to place the following parameters in the URL: "/params/selected-tab-index/1" I get the following characters in the URL: "%2Fparams%2Fselected-tab-index%2F1" is there any way to set the URL correctly?

Thanks in advance.

Its_Azar · ‎03-09-2024

Hi @Pablo Sanz

I think you can encode the URL parameters properly. The "%2F" characters represent the forward slash ("/") in URL encoding.

Instead of directly including the forward slash in the URL parameter, you should encode it as "%2F". However, if you want to include the forward slash without encoding, you can use a backslash ("\") as an escape character before each forward slash.

like this below
/params\selected-tab-index\1

If this helps kindly accept the answer thanks much.

Best regards,
Azar

☑️ If this helped, please mark it as Helpful or Accept Solution so others can find the answer too.

Kind Regards,
Azar
Serivenow Rising Star ⭐
Developer @ KPMG.

View solution in original post

Anurag Tripathi · ‎03-08-2024

This is the URL encoding, in the URL special characters are encoded.

%2f is the encoded value for /

See the list here ->HTML URL Encoding Reference (w3schools.com)

this is encoded and decoded by itself, you dont need do do anything additional.

-Anurag

Pablo Sanz · ‎03-08-2024

Thank you for your reply, unfortunately when I set these characters, it does not send me correctly to the record, I get the following message:

So I wanted to see if it was possible to remove them.

Anurag Tripathi · ‎03-08-2024

if you use the original url, does it take you to the right place?

-Anurag

Pablo Sanz · ‎03-08-2024

Yes it does.