update work notes when a field value is changes

ammar_k
Tera Contributor

hello, 

 

is it possible to update work note whenever a field value is changes without using business rules ? 

 

thank you

5 REPLIES 5

Anurag Tripathi
Mega Patron
Mega Patron

Hi,

Why to write in worknotes, if the table is audited then its already captured in the history.

It can be viewed in the Notes section to by changing the columns that show up.

-Anurag

Sandeep Rajput
Tera Patron
Tera Patron

@ammar_k How would you monitor the changes on the fields unless the business rule is used.

 

Someone can argue that the client script can be used here in combination of a Script include, but would you rely on the changes done at the client side? Those changes can be undone via the business rule current.setAbortAction(true), in such a case you would end-up having worknotes which are invalid as the changes never made their way to database. 

 

I recommend referring to the Activity formatter to observe changes on the fields (if they are audited) or use a business rule to monitor changes on the unaudited fields.

 

Hope this helps.

Hi @ammar_k ,

 

I am agree here with Sandeep.

 

regards,

Nikhil Bajaj

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Regards,
Nikhil Bajaj

HAMDI Oussema
Tera Contributor

The activity formatter contains a filter that enables you select which of the available fields to show in the activity list.

All fields on the activity list display in alphabetical order by default. You can change the order that fields appear on the form by using the Configure available fields option in the activity formatter.

Procedure

  1. Open the filter by clicking the activity filter icon (

     

    ) in the Activity header.
  2. Select the fields for which you want to display activity.
    Fields are added or removed dynamically as the selection is made.
  3. Click the activity filter icon again to close the filter.