Urgent support-Mutiple approvers for a catalog item

[MohammedYaseen]

Hi All,

I have a scenario where, 4 approvers are there for a catalog item

1)All 4 are part of same assignment group

2)All 4 have to respond either approve or reject

3)If anyone rejects it should wait for others to respond and finally the request should gets closed incomplete

4)If all 4 approves, request should gets closed complete

5)If all 4 rejects , request to get cancelled

When i try this in workflow, whenever a reject happens and other 3 responds with approve or reject, workflow still shows running and not getting finished.

@Ankur Bawiskar 

[Harish KM]

HI @MohammedYaseen in your approval group activity, have you define the below yellow color highlighted

[MohammedYaseen]

Yes Harish, i have done that

[Harish KM]

Hi @MohammedYaseen I just tested, for rejection it waits, but if any approver approver the other approvers are set to no Longer required, so you can the below script, this will wait for all approvers to approve/reject.

change wait for to "condition based on script"

Script:

if (counts.total ==counts.rejected)
{
answer=rejected;
}
else if(count.total==(parseInt(count.approved) + parseInt(count.rejected)))
{
answer=approved;
}

Result:

[MohammedYaseen]

Thanks Harish i will try this. Also , how will the request status will set to closed when mixed decisions(Approved and rejected) in same group are provided