Urgent support-Mutiple approvers for a catalog item

[MohammedYaseen]

Hi All,

I have a scenario where, 4 approvers are there for a catalog item

1)All 4 are part of same assignment group

2)All 4 have to respond either approve or reject

3)If anyone rejects it should wait for others to respond and finally the request should gets closed incomplete

4)If all 4 approves, request should gets closed complete

5)If all 4 rejects , request to get cancelled

When i try this in workflow, whenever a reject happens and other 3 responds with approve or reject, workflow still shows running and not getting finished.

@Ankur Bawiskar 

[Harish KM]

Hi @MohammedYaseen if the mixed result is approved, then it doesnt matter whether 1 person approved or all approved. your request will always set to Approved.

If it is rejected then you can set to rejected.

You can use Set values activity to set state and other conditions.

[Harish KM]

Hi @MohammedYaseen if my solution helped you please accept my solution else let me know if it is not working happy to assist 🙂

[MohammedYaseen]

Hi Harish i get javascript.wrapped ReferenceError count not defined

[Harish KM]

Hi @MohammedYaseen I did not get any error while testing in PDI, can you let me know where you got this error?

[MohammedYaseen]

edge browser in my cust instance