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Value Realization of Virtual Agent

Osvaldo Santos
Tera Contributor

‎07-24-2024 01:39 AM - edited ‎07-24-2024 01:40 AM

Hello, 

Is there any value calculator, ROI template available to show the value of Virtual Agent post- implementation ? (E.g. productivity gains, savings, optimization, CX,etc)

I believe there are many ServiceNow customers who has Virtual Agent, I would like to benchmark and leverage experience about implementations and value realization. 

Thank You

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