I have accomplished this part. As it stands the user cannot type until they have chosen "Other". The problem I am coming to, is that once they do type, NLU isn't working. I have a setup greetings topic where they can type from the get-go and it works...
In an organization approximately 100 users have the potential to perform ITIL work. However in reality only 50 people are concurrently engaged in day to day fulfiller activities. How can I bridge the gap? Do i have to pay for 100 licenses when I only...
Hi All,I am reviewing the data for VMware publisher on publisher overview portal. The ESX Servers by Region section is giving nothing, it has indicator but the there is no data showing. Even the data is available in esx server table. I was playing ar...
Hello,When an end user fills out and submits a record producer or catalog item on the portal, various Flows, UI Policies, Client Scripts, Business Rules, and other backend processes are triggered and applied to the record to perform specific actions....
How to calculate ageing via function field in Report designer Ageing calculation is basically a difference between created date and current date
Ho can i connect the al_hardware table to the "sys_history_line" table to report the field value changes showing old value and new value.I have created an database view but i am getting only hardware table field not from the history line table
Hi All, I have created report in the PA widget table last year , but now it is no display in the dashboard , can you tell me how to resolve the issue. Thanks and Regards,Chandan Patra
What's the best practice for displaying a larger, high-quality VIP icon in ServiceNow? Can I upload a better picture and use that in OOB Client script?
I have created BR in task table to show the incidents for the specific groups.the groups are added in sys property.the script is not working can some one help to resolve quickly.(function executeRule(current, previous /*null when async*/) { var userG...
Hi Team, I try to restrict search for HR based Articles... I have created Search source and added the filter conditions but its not working still its showing search result in Service portal home search any way if i will try to click its showing secu...
In my PDI i have installed "Change Management --Risk Assessment" and i have created a new risk assessment. Also created the assessment categories along with questions. All questions are here of yes/no and i have defined some value for yes and no, al...
Hi Community,I’m working with an interceptor, and I’m able to open it from Workspace using a Declarative Related List UI Action. However, the interceptor opens outside the Workspace in a new tab or classic UI, which breaks the user experience.My requ...
Hi Community, I have a field which is a reference field. I want to show only specific group members in the reference field for a catalog item. I am using sys_user_grmember table for this and added simple reference qualifiers as user.active is true, g...
Hey experts! We currently requiring comments if they reject an approval which works great when they select reject. On a lot of our approvals through Flow Designer, we have a due date to auto reject after x days. Our question is is there somehow we ca...
Is there documentation or information that explains the meaning of the source fields and identifies where the data populating the conditions is being pulled from? For example, the 'Short Description' field was added to the conditions with the operato...
