View option is not visible at RITM Form

[zee15]

Hi,

I am currently working on a custom process where I need to create and use a specific view. However, I am unable to see the View option on the RITM form, as shown in the screenshot below.

But, the view is visible in the RITM list view see the screenshot below:

Could someone please help me understand why the view option is not visible on the RITM form and how I can enable it?

Any assistance would be greatly appreciated.
Thanks in advance.

[Ankur Bawiskar]

@zee15 

even for admins that view option is not coming?

[Manolis Sgouro1]

Hello @zee15 ,

Could you please try something... type sc_req_item.list on the left side menu, open any requested item and check if you still cannot see the view option.

[yashkamde]

Hello @zee15 ,

Navigate to UI context menu > then search for "View" :

Then see if any changes need to be done according to this ootb settings ->

In my Instance it is visible on both layout.

If my response helped mark as helpful and accept the solution.