What is the difference between Platform Analytics and UI Builder?
Which one is newer/better of the 2?
What are advantages/disadvantages of both?
Which one is recommended?
I don't see many courses on either and I'm not able to judge the accuracy of the data.
(Conversational Interfaces > VA Dashboard) -- Drilling down on Active Users, Conversations, VA Success, Topic flows completed are giving "Error while processing request." and there are missing transcripts and missing details
What makes a topic complete or incomplete?
The 'user feedback' isn't bringing back any data.
How do I find out adoption rate?
Any answers to any of the questions would be much appreciated!
