Virtual Agent Chatbot Setting in Service Portal
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-15-2023 02:04 AM
Hi I am not getting why my chat option where user should type in input is appearing as disabled and its not going to my active published topic. what am I doing wrong
I am not even seeing "show me everything" test message
1 REPLY 1

Community Alums
Not applicable
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-15-2023 03:31 AM
Hi @rachna56 ,
Please follow the KB : https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0784304