Hi Community, Can you tell me the best practice on assigning roles to catalog items and record producers? I cannot find anything in the documentation regarding roles, and it implies that teams should use user criteria and not roles for this function....
Hi All,Previously when I copy an article from SNow and paste it ms word it gets pasted along with images/screenshotsBut now it doesn't paste the images, could you please suggest.FYI, we have implemented Advanced Knowledge Management also.
Hello Everyone, We have a requirement to send ServiceNow logs to Cribl. I am doing a feasibility check to understand whether ServiceNow platform logs can be forwarded from ServiceNow to Cribl. Specifically, I am looking to understand:• Has anyone suc...
Hi all, Can someone please help me with Regex to validate multiple IP ranges and IP Subnets.Example : IP range --> 10.0.0.10-10.0.0.100,10.0.0.10-10.0.0.100IP subnet --> 10.0.0.10/32,10.0.0.10/32TIA!!
Ola conditions are below. Still no ola is getting attached@Ankur Bawiskar any idea?
Hi,When looking at an RITM in global you have this below option. (screenshot)How can I get this to show in the SOW. More importantly Add to Visual Task Board.Thanks in advance for your help!
Good Afternoon from PakistanGuys, I need your help, I have a requirement to send the approval email notification to all approvers listed in the RITM, when the approver approve the RITM, with the information of Requested forCan anyone please guide me ...
HiCant we use DPR (Digital product Review(rel mgmt)) for hardware model changes ? Like Server patch related changes ?Should we use only for SW or service applications ?
Hi everyone,I’m trying to implement a weekly automated emITSM forumail in ServiceNow with the following requirement:Goal:Every MondayEach assignment group should receive only the tasks assigned to their groupGroups should not see tasks from other gro...
Hi, I need to find out the incident which is not updated in last X business hours in servicenow.I want to use it in a flow designer . Any help will be appreciated Thanks,Nayan
Understanding ServiceNow Flow DesignerFlow Designer is an intuitive drag-and-drop interface in ServiceNow that allows users to build automated workflows, called flows, without writing complex code. It empowers both technical and non-technical users t...
Hi Team, Currently, my Now Learning account is associated with my previous workplace email address, while my Webassessor account is registered under my personal email address. I completed my CSA and HAM certifications while I was working in my previo...
hi All,I have got a task to stop triggering notification for specific 3 days. I have used notification's condition builder to build condition as Created Not On. It is working for only one Created Not On condition, But whenever I add or condition to C...
Hi Team,I have created an Approval for RITM using Workflow Approval - User activity and adding approvers using sys id in Advanced Script. Refer below image. For wait for condition I have set "Anyone to approve" and When anyone rejects " Rejects ...
