Virtual Agent input placeholder

[ganeshnunsa]

How to change placeholder text "Please type your request" in virtual agent user input box. I have checked the sys_ui_message table i didn't find the key or message as "Please type your request"

[GlideFather]

Hi @ganeshnunsa,

maybe you can investigate where does that phrase come from, it doesn't sound naturally and thus I don't think it's OOTB but rather a custom one...

Where have you seen it before you checked the UI Messages? It can be hard coded somewhere in the VA topic or anywhere else.

EDIT:

another possibility are the sys properties, I haven't found any with the value you asked for but you can re-adjust the filters as seen below and filter by name (containing "chat", "conversation" etc), description ("virtual agent", "agent", ...) etc.

This is just an example that some of the phrases/keys are fetched from sys props, the filtering needs to be done to match your requirement better

 

[ganeshnunsa]

The VA is OOB i have tried in PDI and other instance also i am not able to locate the message in sys_ui_message table 

[GlideFather]

Then please share the OOTB record - where you found it? My PDI doesn't contain it anywhere, perhaps a subject to some plugin/module...

Please @ganeshnunsa  show me in your instance where you saw that message

[ganeshnunsa]

Please review the images attached.