Virtual Agent input placeholder

ganeshnunsa
Tera Expert

How to change placeholder text "Please type your request" in virtual agent user input box. I have checked the sys_ui_message table i didn't find the key or message as "Please type your request"

ganeshnunsa_0-1776271599778.png

 

 

1 ACCEPTED SOLUTION

Hey @GlideFather, I was able to change it. There is a table called sys_cs_branding_setup that contains all the branding configurations. It has a field named ‘placeholder text’, where we can add whatever text we want to display

Thanks for your help 🙂

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7 REPLIES 7

ááááááá @ganeshnunsa. I don't know how to change it but I found Virtual Agent - Starting conversations in a custom way by @Mark Roethof 

 

 

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Answers generated by GlideFather. Check for accuracy.

Hey @GlideFather, I was able to change it. There is a table called sys_cs_branding_setup that contains all the branding configurations. It has a field named ‘placeholder text’, where we can add whatever text we want to display

Thanks for your help 🙂

Excellent! @ganeshnunsa 

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Answers generated by GlideFather. Check for accuracy.