How to change placeholder text "Please type your request" in virtual agent user input box. I have checked the sys_ui_message table i didn't find the key or message as "Please type your request"
Hi @ganeshnunsa,
maybe you can investigate where does that phrase come from, it doesn't sound naturally and thus I don't think it's OOTB but rather a custom one...
Where have you seen it before you checked the UI Messages? It can be hard coded somewhere in the VA topic or anywhere else.
EDIT:
another possibility are the sys properties, I haven't found any with the value you asked for but you can re-adjust the filters as seen below and filter by name (containing "chat", "conversation" etc), description ("virtual agent", "agent", ...) etc.
This is just an example that some of the phrases/keys are fetched from sys props, the filtering needs to be done to match your requirement better
Please review the images attached.
