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Virtual Agent input placeholder

ganeshnunsa
Tera Expert

How to change placeholder text "Please type your request" in virtual agent user input box. I have checked the sys_ui_message table i didn't find the key or message as "Please type your request"

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1 ACCEPTED SOLUTION

Hey @glideFather, I was able to change it. There is a table called sys_cs_branding_setup that contains all the branding configurations. It has a field named ‘placeholder text’, where we can add whatever text we want to display

Thanks for your help 🙂

View solution in original post

7 REPLIES 7

ááááááá @ganeshnunsa. I don't know how to change it but I found Virtual Agent - Starting conversations in a custom way by @Mark Roethof 

 

 


✂-----Cutting-out-the---✦AI-noise✦---All-replies-written-and-vouched-for-by-GlideFather---

Hey @glideFather, I was able to change it. There is a table called sys_cs_branding_setup that contains all the branding configurations. It has a field named ‘placeholder text’, where we can add whatever text we want to display

Thanks for your help 🙂

Excellent! @ganeshnunsa 


✂-----Cutting-out-the---✦AI-noise✦---All-replies-written-and-vouched-for-by-GlideFather---