Hi,
I have been trying to call VA using URL and following this documentation for this.
Virtual Agent URL parameters (servicenow.com)
I want to send more parameters than just one example
https://<instancename.service-now.com/$sn-va-web-client-app._embed.do?sysparm_live_agent_only=true works as expected but I want to pass the summary as a first conversation to agent. Pass this as a second parameter like
https://<instancename.service-now.com/$sn-va-web-client-app._embed.do?sysparm_live_agent_only=true&s... string>
And this could be opening specific topic/topic blaock with input parameter
https://<instancename>.service-now.com/$sn-va-web-client-app.do?sysparm_default_topic=<topicid/topic... blockid>&<some parameter>=<some value>
Has anyone successfully done this?
