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Virtual Agent User input field table

Community Alums
Not applicable

Hi All,

Just wondering if anyone knows where the data in the vainputs field is stored in SN. 

We have a use case to import User input data and bot answers from another application.

7 REPLIES 7

Hi @Community Alums,

 

Here is the tables -

Topics [sys_cb_topic]

Variables [topic_variable]

 

Thanks,

Sagar Pagar

The world works with ServiceNow

Hi @Community Alums,

Have yo checked this?

 

Thanks,
Sagar Pagar

The world works with ServiceNow

Community Alums
Not applicable

Yeah I have checked these tables. In the graph field in sys_cb_topics it notes the variables i am referring too and passes a sys id but I cant find where it is storing them. And the topic variables seem to be different to the user input and bot response variables, as I cannot find the variables I have created in this list. See the screen shot rom VA designer below

 

Nikkkkaus_0-1669607056562.png