Visibility of variables in Variable Editor on Catalog Task when navigated via New button
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yesterday
I want to make variables in Variable Editor isibile on Catalog Task when navigated via New button (in new mode) from related list.
I also checked the form layout and Variable Editor is included and displayed correctly when the task are created via flow but while creating manually via related list the Variable Editor is shown for few records and not for all records having Variable associated to RITM.
Can someone help me on this?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yesterday - last edited yesterday
manual tasks don't get the associated Variables directly.
Why are you allowing manual catalog tasks ? Not Recommended practice
In which case it's seen? share screenshots
You need to add entry into table "sc_item_variables_task" and link those variables to this task. You can use after insert BR on sc_task for this
check this link for the same approach
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
