Want to add virtual agent chat in service portal

[Gargichatterjee]

Hi, 

I want to add virtual agent chatbot in service portal. I am doing this through service portal Configuration -> Designer page. In the preview it is showing correctly but not getting saved. Please guide me what am I missing. Earlier I have done the same thing using Vancouver release, and it worked seamlessly. I have tried doing that using Conversational Interface too.

P.S. Our instance is with Zurich release version.

Thanks,

Gargi

[Ankur Bawiskar · Accepted solution]

@Gargichatterjee 

check this

How to enable Virtual Agent on specific Portal? 

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[Gargichatterjee]

Thanks Ankur! It worked 🙂