Want to make variables mandatory on incident form when assignment group changes

[siva14]

we want to make variables fields mandatory on incident form when assignment group changes to another group, i want to make Rejected and rejected comments fields, and also please help me how to capture those values in activity

PFB screenshot,

i tried UI policy , but didn't find an option to select variable field name in UI action

#incident # variables #activity

[Ankur Bawiskar]

@siva14 

you should use normal onChange client script on incident table and group field.

then make the variables mandatory using this syntax

g_form.setMandatory('variables.variableName', true);

If my response helped please mark it correct and close the thread so that it benefits future readers.

[siva14]

Hi @Ankur Bawiskar ,

i have tried this code already, but it's not working as expected.

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue === '') {
return;
}
var assinGrp = g_form.getDisplayBox('assignment_group').value;
alert(assignment_group);
if(newValue !== oldValue)
g_form.setMandatory('variables.rejected',true);
g_form.setMandatory('variables.rejected_comments',true);
//Type appropriate comment here, and begin script below

}

[Musab Rasheed]

Try this.

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue === '') {
return;
}
var assinGrp = g_form.getDisplayBox('assignment_group').value;
alert(assignment_group);
if(newValue != oldValue)
{
g_form.setMandatory('variables.rejected',true);
g_form.setMandatory('variables.rejected_comments',true);
}
else
{
g_form.setMandatory('variables.rejected',false);
g_form.setMandatory('variables.rejected_comments',false);
}
//Type appropriate comment here, and begin script below

}