We are not seeing the users who check in on the Now Serving screen

[ShrinivasprN]

Hi Community,

We are facing an issue with walk up serving screen that we are not able to see any users in the now serving screen, i have checked below configuration of walk-up location. All configurations are in the place but not sure it is not working.

This is the issue

Please any suggestions.

Thanks,

Shrinivasprasad