Hellowe have created one function for triggering the rest message API .when we are using the executeAsync() the api is not triggering and also in response getting the error "Error invoking http request: Error executing REST request: attachment does n...
Hello All,We recently created new fields on the customized table. Based on these new fields, we added a filter on the Portal Data Table from the Instance Definition widget, but it is not showing records to the users earlier it used to show the record...
would like to not allow customers to reopen Closed Incidents from the Customer Portalwhere can I go to remove 'reopen' selection from the action button for "Closed" Incidents?We need to allow customers to reopen or close an Incident ticket in 'Resolv...
Hi,I have a requirement to trigger the flow designer if incident short Description is Certain 3 Values (EX: Test1, Test2, Test3) then The Flow should trigger. Created new property called - 'lmn.sf.awaiting.info.task.list” and mention all tasks in co...
Hi all,When I am implementing integration between my two Personal developer instance connections was successful Req : whenever I create an record on source instance I want to create a record with the same details on the target instance Issue : when I...
Hello ! I am trying to change the color of the work notes from yellow to green.I am aware of the system properties :glide.ui.activity.style.work_notesglide.ui.activity_stream.style.work_notes I tried to update them to LightBlue. They do work on UI Cl...
Hi,All active finance requests are not being visible for a user in KPI Dashboard .It's displaying error Security constraints may prevent you from seeing some or all details about who can view this dashboard.I tried giving role sn_sm_finance_basic,pa_...
It has be to converted into USD but it's reflecting the same cost any solution for this ? TIA
HI, How to hide a field in th list filter: Ex: Here I want to hide the call filed in the filter Thanks,
i have a ui action and ui page in native ui but how to make it with sow ? ui page. : <?xml version="1.0" encoding="utf-8" ?><j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide"><g:evaluate var="jvar_taskId" expression="RP.getWindowProperties()....
The "start a new conversation" button is disabled. And the menu options to send email or call doesn't show any value when you click on it. How can I update these options?
I'm trying to change some of the Major Workbench Summary options, for example changing the table that comes with Impacted ServicesI wanna put another table, I tried to change in the form but its no working, It's possible?
Problem: External users need to create tickets, but they do not have access to the self-service portal and do not have a user record in our sys_user table.Possible Solution: We plan to allow external users to send emails to a shared mailbox. Using an...
Hi esperts , need some advice . i have a business rule in native UI but how can i get all the user asset to pulled in when open an incident ? // Check if the u_imapcted_asset field is already populatedif (!current.u_imapcted_asset.nil()) {gs.addInfoM...
HiI need to make unvisible the order part in item:(view in portal): Also I was comparing with other item which is not orderable and in list view it has other icon on the left side of the name like:instead of: Do you how can I make item totally not or...
