Attachment insertion using Scripted REST API.
Hello Community,How to upload/attach a Document/Pdf/Image in the Scripted REST API where i need to access the document where i need to b upload to the Servicenow.Thanks,Daiva.
Forum Posts
Change field color in service portal incident
Hi, I have a "priority" field in my incident form, that changes according to other fields. I want to add color, so that when priority is high the field will turn red, and the same with the rest of the priorities.I think I need to add something to the...
ESC Portal, the dropdown menu which is the parent topic, currently displays 3 chid topics from 8
In the ESC Portal header banner, the dropdown menu, which is the parent topic, currently displays only three of its eight child topics, with an option to "Browse All". I would like all eight child topics to be listed directly within the parent topic ...
Multi select reference record
Requirement: New field XYZ should refer to table1 and should be able to select multiple record.Table1 contains two field 'Name' and 'Number'.(dictionary display TRUE is on 'Name' Field only). currently configured field XYZ as LIST datatype.Is it poss...
The Reassignment count is not matched on activity stream for assignment group
Hello, When I tried to reassigned a new group to existing incident record several times, Reassignment count field is updated according to assignment, but it is visible mismatch count on activity stream of an incident. Anyone has any idea on this why ...
covert incident to request and then after request is created, change the state of incident to resolv
I have requirement covert incident to request and then after request is created, change the state of incident to resolved.Can anyone help me. Thanks Manish
Teams: Using Virtual Agent Actionable Approval Notification with non-global scope throws error
Wanted to post this in case someone else runs across this in the future. This applies to rendering approval notification details in Teams (when the user clicks 'Show details). If you're seeing the following error:org.mozilla.javascript.JavaScriptExce...
Resolved! Edit filter for related list
Hi all, within the user form I want to show a related list that lists all request that were either requested for the user or opened by the user. Right now, I have two related lists for this. How can I combine this into one? I can change the default f...
Script that will remove some filter conditions & add new filter conditions for Query Builder
Hi All, I have a requirement to create a script that will remove the following filter conditions and add new filter conditions for Query Builder Saved Query. I'm new to CMDB, Can someone help on it. Thanks in advance! Remove this :Operational Status...
Resolved! Procurement and purchase orders
We are setting up a procurement process for laptops and peripherals. Our goal is to create an order guide that, upon submission, generates one purchase order (PO) for each request and creates individual purchase order lines (POLs) for each item reque...
Resolved! Client script Help : Assignment group to be made mandatory only when Assigned to is Filled
Hello All,Appreciate your help in this client script.My requirement is to make Assignment group on a project task form mandatory, only when assigned to is filled in.I wrote a client script for this, but find it not working when assigned to is empty.1...
VA : Catalog item links open in Virtual Agent Popup Content
Hi Team, My catalog item links open in browser with below links. https://myinstance.service-now.com/now/virtual-agent/content/catalog/65c81246dbee3bc0448880e239961961/9d96d036db64f4107d37bb1a689619d3/09d3dab587f421106995a6c73cbb3548/55e4deb587b821106...
Need to check login user is member of Analytics, Managers (assignment group).
Hello everyone,I need to ensure that a ticket can only be submitted if the logged-in user is a member of any one of the following groups: Analytics, Managers, App Engine Admins, or App Engine Studio. For example, if the user selects an assignment gro...
Report: Restrict to view the data other than data shared in report
Hi,I need a help on the report part, I have created a list view report and provide access to some users. The user must see only the data present in the report. In general when we click on any record the user able to see all the data present in the re...
Filed values are missing on few records on table not sure why
Hi,A user is able to view all records on group table but for a few records field values are missing.For example, He is able to view all fields on group A but for group B only name is visible, rest fields are missing in the same view.If the issue is w...
