What is the performance impact of activating platform analytics plugins on service now instance?

ankurkumar06412
Tera Contributor

I was going through the documentation of platform analytics but couldn't find anything relevant performance impact of activating platform analytics on a service now instance on customer's end? Does the instance goes slow or any other impact?

3 REPLIES 3

Bhuvan
Tera Sage

@ankurkumar06412 

 

This is a ServiceNow developed plugin and there would not be significant performance impacts to the system. Platform Analytics comes bundled with new releases and there are no reported performance issues.

 

Make sure when you create new indicators, breakdowns, data collection jobs and related configurations in Platform Analytics you follow best practices. 

 

If this helped to answer your query, please mark it helpful & accept the solution. 

 

Thanks,

Bhuvan

Ankur Bawiskar
Tera Patron
Tera Patron

@ankurkumar06412 

Why would it have performance impact?

it's an OOTB feature.

How and from where did you get to know that there could be an impact?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

ankurkumar06412
Tera Contributor

Same would apply to performance analytics (Activation of performance analytics or platform analytics plugins would not result in any performance related issues on customer's instance)?