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Forum Posts

Custom widget for CSM Portal

Hello, I was working a custom widget for csm portal where I need to show the variables of RITM of a REQ which is associated with a SCS case, for this requirement, I wrote script includes to get the variables and then configured the widget. My require...

Ahsan Zafar by Tera Contributor
  • 702 Views
  • 1 replies
  • 0 helpfuls

Collapse form section by default

Hey, Is there option to collapse form section by default - when opening an incident record in SOWfor example - only incident section will be open and contact details section will be collapsed:   

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Shir Sharvit by Tera Contributor
  • 1300 Views
  • 1 replies
  • 0 helpfuls

issue related to ServiceNow for Microsoft 365

Hi Folks ,  Iam implementing integration between servicenow and microsoft teams. while i was creating manifest file its asking for application id and directory id .from where should i get those details. please someone help me on this.Please refer scr...

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Community Alums by Community Alums  
  • 445 Views
  • 1 replies
  • 0 helpfuls

Closed Request Item is not closing Request

Hi,I have noticed that when the request- request state is is changed to closed complete or closed skipped or closed rejected the Request Item state is not getting closed and marked inactive . However when the request state changes to closed cancelled...

Gemma4 by Mega Sage
  • 1879 Views
  • 2 replies
  • 1 helpfuls