While creating incident in ServiceNow description and urgency are coming empty.

[Jyoti33]

while creating incident in ServiceNow using post method or powershell script. description and urgency are coming as empty.
How can we bring description and urgency in incident.

[Community Alums]

Hi @Jyoti33 ,

You can get an idea from this example :

https://community.snaplogic.com/t5/designing-and-running-pipelines/servicenow-query-snap-pass-throug...

[Omkar Mone]

We need to have itil or sn_incident_write role to populate it. Can you check if that is there? Additionally, can you paste your script here?