Worknotes updating twice in problem table

[SnowUser09]

hello,

by a business rule, I am updating few worknotes in problem record. It is working fine in my PDI but when deployed in Development instance of customer, work notes are updating twice. One by the ID of user who logged in ServiceNow and other by "System" . Same worknotes is updating twice. I am not able to check as why worknotes are updating by "System" . 

In PDI worknotes are updating only once by my ID.

[Aman Kumar S]

Hi @SnowUser09 

Check in your company instance, which is updating the worknotes twice.

Also check by any chance you are using current.update() in any of the business rule.

[SnowUser09]

Hello Aman,

Yes I am using problem.update() in business rule as without it, information  is not updating in worknotes in my PDI. Does it work differently for PDI and company instance