what are the ways to restrict access and give access?
HR sitting in US should not get access to data of users in India and similerly HR in India should not get access to users in US?
Forum Posts
Resolved! Populate String Variable Dynamically Based on Requested For in Custom Table
Hi All,I have a catalog item where, when a user raises a request, I need to check if the “Requested for” user exists in a custom table.If they do, I want to populate the requester’s name into a string variable on the catalog item. RequirementOn catal...
Problem in approving requestes
Hello ever body, I am a new in service now and I face a problem in approving process .I have a table called Birth Certificate request and I have a field called state, When the state change to Waiting approval , the approval request go to user has acc...
Create Login and Register Page in Custom Portal
Hello every body , I have a question about login and register page in the portal , My scenario is : I am working on application to automate issue the certificates to citizens(birth .. etc) I have two tables ,1- called user (core table),2- citizen (...
Create approvers on Rtim on basis of Cost Center
Hey Team,Can anyone please help me I created a schedule job that is generating approvers on RITM on the basis of Cost center, If the approver with level 1 doesnot approve the Ritm after 3 business days than the approval should move to the approver l...
Resolved! Disable 'Save' button / ui action in workspace
I want to disable the save button from CMDB table which is in sow workspace. I followed this Solved: Re: Disable 'Save' button / ui action in workspace - ServiceNow Community but When I implemented by default the save button is disable from CMDB work...
Resolved! Disable 'Save' button / ui action in workspace
How to remove workspace save ui action, for a specific table upon creation of new record?I came across a requirement where I need to remove the OOTB save button and replace with a custom button where it opens a modal asking to provide a justification...
Resolved! adding dashboards in service operation workspace
HI team, In Service operation workspace, in home tab, i am not able to see the other oob incident problem change dashboards.Is there a specific way by which we can add those. Kindly help.It is only showing 4
Resolved! Catalog item and record producer roles
Hi Community, Can you tell me the best practice on assigning roles to catalog items and record producers? I cannot find anything in the documentation regarding roles, and it implies that teams should use user criteria and not roles for this function....
Images are copied from Servicenow articles
Hi All,Previously when I copy an article from SNow and paste it ms word it gets pasted along with images/screenshotsBut now it doesn't paste the images, could you please suggest.FYI, we have implemented Advanced Knowledge Management also.
How to Send ServiceNow Logs to External System (Cribl)
Hello Everyone, We have a requirement to send ServiceNow logs to Cribl. I am doing a feasibility check to understand whether ServiceNow platform logs can be forwarded from ServiceNow to Cribl. Specifically, I am looking to understand:• Has anyone suc...
RegEX to validate multiple IP Range and multiple IP Subnets
Hi all, Can someone please help me with Regex to validate multiple IP ranges and IP Subnets.Example : IP range --> 10.0.0.10-10.0.0.100,10.0.0.10-10.0.0.100IP subnet --> 10.0.0.10/32,10.0.0.10/32TIA!!
ola conditions are matching but it is not getting attached to the ticket its not triggering.
Ola conditions are below. Still no ola is getting attached@Ankur Bawiskar any idea?
How to Show Hamburger Menu that appears in Global in the SOW.
Hi,When looking at an RITM in global you have this below option. (screenshot)How can I get this to show in the SOW. More importantly Add to Visual Task Board.Thanks in advance for your help!
Resolved! Send Email Notification to all approver listed in RITM, when the RITM approved for the specific item
Good Afternoon from PakistanGuys, I need your help, I have a requirement to send the approval email notification to all approvers listed in the RITM, when the approver approve the RITM, with the information of Requested forCan anyone please guide me ...
