Workspace: Open records from search screen NOT in a Record Page

Jonas VK
Tera Guru

Hi all,

I got a request to open Knowledge Articles that the users search for with the search in the workspace to be not opened in the edit/record view, but in the actual reading view. As seen in the image below, we search for the records.

JonasVK_0-1726223750635.png

 

When opening the KB article, it opens in the record page.

JonasVK_1-1726223814082.png


My question here is, if it is possible to adjust the routing for this so it will open on the "kb_view" page that you would see as if you would click view article UI Action.

Regards,
Jonas

 

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