Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

AI Search is not working in Virtual Agent in San Diego Release.

supriya14
Tera Contributor

‎07-31-2024 07:47 AM

Hi, Good Day, I have configured AI search and Now assist in VA,but when i am testing in chatbot with some content which has no kb article,summary should comeup/now assist AI search should give its own content.It is not giving.instaed it is giving kb article/some options.How to enable now Assist AI search in VA??

0 Helpfuls
  • 400 Views
2 REPLIES 2

Lynda1
Kilo Sage

‎07-31-2024 08:45 AM

Now Assist started in Vancouver. I do not believe Now Assist is compatible with San Diego.

0 Helpfuls

supriya14
Tera Contributor
In response to Lynda1

‎08-07-2024 07:06 AM

I am using washington DC

0 Helpfuls