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3 weeks ago - last edited 3 weeks ago
In serviceNow virtual agent chat, the dynamic choices coming from the topic, or the topic picker, are left aligned.
I want them to be centrally aligned.(The Yes/No options)
What changes do I need to make.
Solved! Go to Solution.
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Monday
As per ServiceNow this has been updated in Zurich release and there is no option to change this configuration as of now.
This was the problem no shared by ServiceNow : PRB1973469
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3 weeks ago
Hi @Daemon1
I doubt this can be done easily, especially if you want to keep it out-of-the-box and avoid technical debt.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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3 weeks ago
Hi @Daemon1 ,
Identify the correct widget and update CSS there.
Sample (not tested)
- Navigate to Service Portal > Widgets.
- Search for the Virtual Agent widget (e.g., "Virtual Agent Service Portal Widget" ).
- Update CSS to make center the topics. Try it once
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Monday
As per ServiceNow this has been updated in Zurich release and there is no option to change this configuration as of now.
This was the problem no shared by ServiceNow : PRB1973469
