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Align the choices in center

Daemon1
Tera Contributor

In serviceNow virtual agent chat, the dynamic choices coming from the topic, or the topic picker, are left aligned.
I want them to be centrally aligned.(The Yes/No options)

What changes do I need to make.

 
 

choice.png

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

Hi @Daemon1 

I doubt this can be done easily, especially if you want to keep it out-of-the-box and avoid technical debt.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Tanushree Maiti
Tera Sage

Hi @Daemon1 ,

 

Identify the correct widget and update CSS there.

 

Sample (not tested)

 

  1. Navigate to Service Portal > Widgets.
  2. Search for the Virtual Agent widget (e.g., "Virtual Agent Service Portal Widget" ).
  3. Update CSS  to make center the topics. Try it once

Screenshot 2026-03-23 163329.jpg

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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