Does Catalog Conversational Experience plugin actually exist?

[Kevin Schultz]

I'm trying to understand the readiness of my current catalog items for conversational interfaces. Lots of documentation refers to the Catalog Conversational Experience plugin (sn_catalog_con_cov). I'm unable to find it in the application manager or the external Store site. We have licensed Now Assist for Creator, so other Gen AI / LLM components are installed. 

I'm spiraling through the various vaguely written ServiceNow docs and forum posts announcing things that all say something a little different and depict an environment that doesn't seem to exist. Can anyone shed light on this? Here are the most relevant articles I've been trying to decipher.

https://www.servicenow.com/docs/csh?topicname=conversational-coverage-overview-dashboard.html&versio...

https://www.servicenow.com/docs/csh?topicname=view-conversational-dashboard.html&version=latest

https://www.servicenow.com/community/intelligence-ml-articles/now-assist-in-conversational-catalog-r...

[Dr Atul G- LNG]

Hi @Kevin Schultz 

"I'm not sure if this is exactly what you're looking for, but I can see them in my client instance. You can update the Now Assist plugin and then check again."

[Kevin Schultz]

Well, I guess that's proof it exists but doesn't solve my problem - all my apps are up to date, I've synced with the store and I still don't see it. Guess I'll have to open a case. 

[Dr Atul G- LNG]

Please log a case @Kevin Schultz