Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

dynamic field on catalog item through Virtual Agent

balochfarha
Tera Contributor

I made a topic Titled : (i need monitor ) in VA which Fetches Catalog Item ( Monitor  ) Now I want to set the description dynamically same as my prompt.Screenshot (47).png 

10 REPLIES 10

RaghavSh
Mega Patron

Description is a variable on your catalog item?


Raghav
MVP 2023
LinkedIn

Can You Tell For Both ?

For catalog Item description And Also For  Custom Single Line Text Description field

@balochfarha I looking into this in my PDI and found that you will have to create a custom input control for this requirement, this should be similar to catalog custom input with additional description feature.

 

Refer : https://www.servicenow.com/docs/bundle/zurich-conversational-interfaces/page/administer/virtual-agen... 


Please mark the answer correct/helpful accordingly.


Raghav
MVP 2023
LinkedIn

balochfarha
Tera Contributor

Yes but The Main Problem Is that Iam Not Understanding how to get value from The chatbot that iam giving As I give "I need Monitor" i need this same Promt as a Field value in the Description field, You Can tell Me for both Catalog item Short description or For the Custom Field