Error in the Lab Virtual Agent Simulator (Course) / Create NLU Intents (Content)

[Vitória Simões]

Hello everyone! 😺

While running the Virtual Agent Simulator (Course), I was unable to create the intents in the Create NLU Intents (Content) step using the Lab Instance, as I was encountering the following error: "Some features may not be available because the connection to NLU Service is not available. Please try again later. If the issue persists, log an issue with Support.".

I spent some time searching for a solution and found the KB Article which solves the error exactly: 

KB0011418 

The goal of this post is to help anyone facing the same problem. 👍

[Dr Atul G- LNG]

Please add prefix in title - Blog/ Information. 

[mariajdiaz]

Anyone has this issue trying to apply the step 4 of the KB0011418??