Error in the Lab Virtual Agent Simulator (Course) / Create NLU Intents (Content)

[Vitória Simões]

Hello everyone! 😺

While running the Virtual Agent Simulator (Course), I was unable to create the intents in the Create NLU Intents (Content) step using the Lab Instance, as I was encountering the following error: "Some features may not be available because the connection to NLU Service is not available. Please try again later. If the issue persists, log an issue with Support.".

Intent creation Error

I spent some time searching for a solution and found the KB Article which solves the error exactly: 

KB0011418 

The goal of this post is to help anyone facing the same problem. 👍

[Dr Atul - LNG]

Please add prefix in title - Blog/ Information. 

[mariajdiaz]

Anyone has this issue trying to apply the step 4 of the KB0011418??