Fallback in virtual agent

[veerasivareddy]

Hello there,

Does anyone know how to set a fallback topic and how it will be triggered? My requirement is that after the end of 5 topics, it should display the fallback topic. I have created a topic block for the fallback topic. How can I achieve this?

[Pradeep Thipani]

@veerasivareddy - try by using test active topics button on the designer and check the logs to understand which topic is getting trigger.

Regards,

Pradeep