10-08-2020 07:36 AM
We have fully built out our Virtual Agent with NLU. However, the training and publishing are not being captured in an update set. We have to manually re-train in each instance.
Anyone else run into this?
10-13-2020 08:36 AM
@nilimadesai do you work for ServiceNow? If so, do you have insight on when to expect this information?
I think it is best to keep this question open till the information is added and we have it here as answer, do you agree?
10-13-2020 08:45 AM
Willem, I do work for SN. DOCs requests usually have their own life cycle, I am not exactly sure how long it would take to propagate.
10-13-2020 10:35 AM
Link to idea -- please upvote!
https://community.servicenow.com/community?id=view_idea&sysparm_idea_id=90c90c1edbfb1c10190b1ea668961963&sysparm_idea_table=x_snc_com_ideation_idea&sysparm_module_id=enhancement_requests
10-13-2020 12:32 PM
@Kim Sullivan I have upvoted it. Not sure if there is a way to capture it. Still hoping for someone to share how to do it.
10-13-2020 01:54 PM
Willem, I agree. But I'll take what I can get. 🙂
