How to check if SLA has Weekends or Holidays?

[VIKASM535239375]

How to check if SLA has Weekends or Holidays?

[J Siva]

Hi @VIKASM535239375 

Open the SLA definition and check the schedule record entries.

1.Open SLA definitions.

2.Open schedule record.

Under related list you can see the schedule & child schedule entries.

Hope this helps.

Regards,

Siva

[Ankur Bawiskar]

@VIKASM535239375 

SLAs have schedule associated to it. Just navigate to it and check

You could have searched this in docs or google and you would have found the answer easily

Holidays 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@VIKASM535239375 

Hope you are doing good.

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