How to create your own Custom Control

[Mark Roethof]

Hi all,

Wondering if anyone has been successful with building their own Custom Control for Virtual Agent and willing to share the how to.

So far I have seen no examples of building a Custom Control, and the Docs pages are incomplete. I have tried in the past though without luck.

Please don't reply on this post with a link to the Docs pages (as mentioned: are incomplete) or if you don't have any practical knowledge on this subject at all.

[Victor Chen]

Hi @Mark Roethof, have you seen this component example - https://docs.servicenow.com/bundle/vancouver-application-development/page/build/components/concept/v...

It's not under the Virtual Agent section (it used to be). There's some code sample that may be of use.

[Mark Roethof]

Hi Victor,

Have seen that before and have tried without any luck. Thats also why asking if anyone ever been able to get this working. So far I've seen no one worldwide being able to get this working and share anything on this since it was introduced 3 years ago.

[Srinivasa Chall]

Hi Mark, 

I am looking for the same. Have you been able to figure out a working example?

Thanks in advance!

Srini

[Mark Roethof]

Same answer for the past 3,5 years 😁

Just one of those things that's been introduced and apparently no one in the world is using or willing to share.