- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-07-2024 12:17 AM
In live chat virtual agent whenever a new conversation begins between the agent and user, after sometime one timeout message "User response will indicate if they want to continue the chat" is shown and after this timeout message even if agent is sending some message the chat gets disconnected,
what can we do to keep the chat continue, so that it will consider the agent message and resets the timer and does not disconnects the chat
please give me some solution for this
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-11-2024 11:24 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-11-2024 11:24 AM