I want to start using virtual agent in ServiceNow.

anjiadmin
Tera Expert

‎11-17-2023 06:25 AM

Hi Friends,

 

I want to start using virtual agent feature in ServiceNow.

 

Please let me know the procedure.

 

Thanks,

Anjaneyulu

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎11-17-2023 06:38 AM

Hi @anjiadmin 

 

https://www.youtube.com/watch?v=bzN1Z_dqjqI

 

https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/administer/virtual-agent/conce...

 

https://www.youtube.com/watch?v=elhXROaae50

 

https://developer.servicenow.com/dev.do#!/learn/learning-plans/utah/servicenow_application_developer...

https://developer.servicenow.com/dev.do#!/learn/learning-plans/utah/servicenow_application_developer...

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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How to get started with ServiceNow Virtual Agent | Rome Release
How to get started with ServiceNow Virtual Agent | Rome Release
youtube.com/watch?v=bzN1Z_dqjqI
UPDATED* version for Getting started with Virtual Agent (Tokyo release): https://youtu.be/gLdhqvm9QNM Virtual Agent makes it easy for employees and customers to resolve issues fast and get what they need, when they need it, with an AI-powered conversational chatbot. In this video, Victor will walk
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docs.servicenow.com/bundle/vancouver-servicenow...
Victor Chen shows how to build Virtual Agent greetings. We dive into our conversation flow exercise and answer questions at the end. Timestamps: Intro and announcements: 0:00 Exercise: 2:23 We are live every other Tuesday at 8:30 A.M. Pacific. Check out the Virtual Agent Academy page to register ...
Virtual Agent Academy: How to launch your Virtual Agent with different experiences​
Virtual Agent Academy: How to launch your Virtual Agent with different experiences​
youtube.com/watch?v=elhXROaae50
Victor Chen shows how to build Virtual Agent greetings. We dive into our conversation flow exercise and answer questions at the end. Timestamps: Intro and announcements: 0:00 Exercise: 2:23 We are live every other Tuesday at 8:30 A.M. Pacific. Check out the Virtual Agent Academy page to register ...
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