Is it possible to show hello message next to chatbot?

[Rajini2]

Is it possible to show a hello/welcome message next to chatbot? So users will be aware of there is a new chatbot implemented and they will interact with it.

Looking for something like this.

[Mark Roethof · Accepted solution]

Hi there,

Custom definitely possible, though since a few releases also out-of-the-box. Or at least, it sounds like proactive triggers could help your case.

See this article which I wrote a year ago:
- 2023-03-21 - Article - Proactively sending context-specific messages to end users with Virtual Agent Proactive Triggers

[Rajini2]

Thank you so much. It worked.