Microsoft Copilot - ServiceNow Connector

chawlajyoti
Giga Contributor

‎12-31-2025 09:15 AM

What do I need to do get serviceNow Connector ready? Is there a sandbox ServiceNow environment where I can create the ClientId/secret? thanks 

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Victor Chen
ServiceNow Employee

‎01-04-2026 01:41 PM

Note - ServiceNow does not support (they did not build) the ServiceNow connector. Instead, we recommend using our native Copilot integration that is fully supported and covers all the major use cases such as search, Virtual Agent, and workflows. See more information here: https://www.servicenow.com/community/virtual-agent-nlu-articles/microsoft-copilot-integration-with-n...

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