No Topics visible

[Bharath38]

We have installed Virtual agent and published some topics which used to work in past, after recent clone when I committed update sets back in dev it's directing to Live agent directly w/o showing any topics or topic picker.

I have checked chat configuration and live agent mode is turned off, verified there are active topics with valid condition but no luck. Can anyone tell how are topics and topic picker is displayed.

@Mark Roethof any inputs please ?

Thank you

[joeyfrease]

Hi Bharath,

What if you've got the property set to false and still a topic has dropped from the Show Me Everything dialog.  The "other" two are there, just not the Live Agent Support one that was there yesterday.  I've not made any changes - yes I went ahead and said it 🙂