Remove topic virtual agent?

Kiddy
Tera Guru

I want to remove i want something else topic from the below suggestion

 

find_real_file.png

6 REPLIES 6

Mark Roethof
Tera Patron
Tera Patron

Hi there,

Have a look at this setting:

find_real_file.png

Just disable the "included in list of topics".

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

---

LinkedIn
Community article, blog, video list

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

I see this is OOTB can you please tell me the topic name ? i tried by name but couldnt find 

or where can i find all which are enabled ?

Ah oke, I've misread your question.

The option you are showing is part of the Topic Discovery topic. A read-only topic:

find_real_file.png

find_real_file.png

Because it is read-only, I don't see an option to change this behavior 😞

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

---

LinkedIn
Community article, blog, video list

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

Thanks a Lot ,you mean this cannot be deactivated? we dont need this option to be shown and were looking to disable it any other options? i will close this thread