Remove topic virtual agent?
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05-20-2022 09:19 PM
I want to remove i want something else topic from the below suggestion

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05-20-2022 11:14 PM
Hi there,
Have a look at this setting:
Just disable the "included in list of topics".
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP
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Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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05-21-2022 12:39 AM
I see this is OOTB can you please tell me the topic name ? i tried by name but couldnt find
or where can i find all which are enabled ?

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05-21-2022 02:04 AM
Ah oke, I've misread your question.
The option you are showing is part of the Topic Discovery topic. A read-only topic:
Because it is read-only, I don't see an option to change this behavior 😞
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP
---
LinkedIn
Community article, blog, video list
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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05-21-2022 09:00 PM
Thanks a Lot ,you mean this cannot be deactivated? we dont need this option to be shown and were looking to disable it any other options? i will close this thread